Customer Service

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Palm Beach Purses LLC
810 Saturn Street Suite 15
Jupiter, Florida 33477
(561) 329-7929

THANK YOU FOR VISITING! COME SEE US AGAIN!

Best,

Lani Click
Owner and Designer

 

About Lani

Lani Click is the owner and designer. Lani is a graduate of Yale University Drama School and Carnegie-Mellon University. Lani believes in affordable luxury. Her concept of total fashion awareness involves a lifestyle of designs. Multiple purses create a fashion vision of chic. We provide affordable luxury fashion accessories

Lani was selected as the first New Business Entrepreneur of the Month by Bank Atlantic in 2004. Palm Beach Purses were chosen as the Accessory of the Month by Balance Magazine and Wellington the Magazine. The company has contributed to more than 100 charities.

Palm Beach Purses have been profiled in the American Business Women's "Company Connection," "Small Business Advocate," of Jim Blasingame, Women's Chamber of Commerce of Palm Beach County newsletter, Executive Women's Golf Association, and featured in The HomeTown News and The Beacon digest.

Call us to customize your order

Gift Certificates Are Available

Testimonials
Do we charge sales tax?
How does the order process work?
What is the method of shipping?
How can I check on my order?
Is buying here secure?
Privacy & Security what's our policy?

Upon ordering, a representative of Palm Beach Purses will contact you either by email or by telephone to complete your recent order and begin processing. You will be asked to provide such contact information within your email to Palm Beach Purses.

How does the order process work?

See a product you like to buy? If the answer is yes, enter the quantity of products you would like to purchase and click the "buy" button. This places the product in the shopping basket. To review what you have added to the shopping basket, click "my basket" at the top of the page. Done Shopping? click "Checkout". This will take you to the checkout steps: 1. delivery information 2. the bill 3. Payment and 4. Invoice. When the process is finished, you will be given an order number and an invoice will be e-mailed to you.

Is buying here secure?

The security of your credit card information is our top priority. PalmBeachPurses.com uses Secure Sockets Layer (SSL). This technology provides advanced encryption that works with Netscape, Explorer and AOL to guarantee transaction privacy.

The encryption used in this technology makes it impossible for unauthorized parties to read any information send to us by our clients. Statistically, shopping at PalmBeachPurses.com is safer than using your credit card at a brick-and-mortar store or restaurant. Shop with confidence, your security is guaranteed.

When will I be charged for an order? Your credit card will be charged when the order is placed. If the information you have provided is not correct, you will be notified. At that point you can provide us with the correct information or provide us with a a new credit card. If this latest attempt does not work, we suggest you contact your creditor.

Do we charge sales tax?

State laws require a Florida-based business to collect sales tax on Florida addresses. The sales tax, 6.5% , is established by The County of Palm Beach. We do not collect sales tax from orders outside our state.

What is the method of shipping?

We use the UPS Rates Calculator to process our shipping orders giving you the best price on shipping and the fastest turn around time on your order.

How can I check on my order?

To check on the status of an order you placed with us, please call us at 561.329.7929 or e-mail us info@palmbeachpurses.com

In order to expedite your request please have handy the order reference number that was included in the order and shipping confirmation e-mails we sent you.

What's our Privacy Policy?

Personal Information

The information you supply is used is used to verify who you are and where to send the products you are purchasing. Your information is supplied to you credit card company to avoid any illegal use of your credit card. We will not sell, or trade your private information. We will occasionally use your e-mail to send you information about our specials. If you receive one of our promotions, you will be given the opportunity to be removed from our mailing list. PalmBeachPurses.com may contain links to other sites. We are not responsible for the contents or business practices.

Order information

When you place an order, we will ask you for your e-mail address, shipping address, telephone number and credit card information. We use this information to process and fulfill your order and to notify you of your order status. All archived credit card information is maintained in a secure and safe environment. Telephone numbers are only used to contact you regarding your order.


Cookies

Is the name assigned to a technology that allows us to track your navigation through our web site. Once you leave our site we will not be able to continue tracking any of your activities. Should you be disconnected, the "cookies" will allow you to pickup where you left. We use cookies to let us know whether you have visited PalmBeachPurses.com previously; to provide relevant, personalized content.

Encryption

The security of your credit card information is our top priority. PalmBeachPurses.com uses Secure Sockets Layer (SSL). This technology provides advanced encryption that works with Netscape, Explorer and AOL to guarantee transaction privacy. The encryption used in this technology makes it impossible for unauthorized parties to read any information send to us by our clients. Statistically, shopping at PalmBeachPurses.com is safer than using your credit card at a brick-and-mortar store or restaurant. Shop with confidence, your security is guaranteed. When will I be charged for an order? Your credit card will be charged when the order is placed. If the information you have provided is not correct, you will be notified. At that point you can provide us with the correct information or provide us with a a new credit card. If this latest attempt does not work, we suggest you contact your creditor.


Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use a secure server for orders and any application type forms to protect your privacy. This information is not sold or given to any third parties.

Correct/Update

Through the use of "My Account" PalmBeachPurses.com provides you with the opportunity modify your previously provided information.

What is our Return Policy?

All orders are final upon delivery. If there is damage, a shipping claim must be placed within 24 hours of receipt of merchandise. This policy will extend to 5 days if you have an account with us. After 5 days we reserve the right, at our own discretion, to provide you with online store credit.

You may return merchandise to:

Palm Beach Purses
Reference: Returns

Palm Beach Purses LLC
810 Saturn St. Suite 15
Jupiter, Florida 33477

Testimonials

“I love your e-commerce site. It is classy and gorgeous. I spent some time playing around and love the way the items crystallize before me. You are amazing honey bunny”.
Dr. Kathleen Hall
President/CEO
Alter Your Life.com
Clarkesville, GA.

•

“WOW! What can I say, this is so sweet of you. I don't find any right words to tell you how happy your purses made me. Those purses are very pretty-- Dan, who absolutely doesn't care about accessories was saying the same thing-- how much he likes them”.
Dr. Sabina R., Internist and Publisher of a Monthly Newsletter
Naples, Fl.

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“Just wanted to thank you so much for that fabulous little pillow&purse. Surely it has been well received, and I hope you'll be bringing a large supply of those to the show”.
Lyn R., Designer
Delray Beach, Fl.

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“I love the purses.
They are just gorgeous. That's just incredible the work you're doing. It's just awesome. I'm enjoying my purses”. Carol M., Flight Attendant,
US AIR
Simpsonville, So. Carolina

•

“The purse is sooo adorable. I love it so much that I want to look at it all the time. So it's out of your classy bag and sparkly tissue and sitting all by itself on my bedroom desk -- just so I can LOOK at it. The purse is enchanting. Love it to pieces.
Marcia C.,author
Palm Beach, Fl

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"I took your purses with me to the Bahamas and I won $2400 while I was carrying one”.
Darlene S.,
Owner of Lawn Service Business
Jupiter, Fl.

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“You are so talented. Your purses and pillows are beautiful. I don't even want to put them away, but rather have just left them out to look at. Thank you for expanding my horizons”.
Ann R.
Yoga teacher
Palm Beach, Fl.

•

I looked at your website. It is fabulous.
Marjorie M., Bank Vice-President
Wellington, FL

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You have a wonderful product and great kharma. I know you will be a huge success.
Heidi Richards
Author, Floral Designer and Owner
Eden Florist,
Miramar, FL

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This gorgeous wonderful purse is the most beautiful purse I own and I use it everytime I go out. It also provided a great incentive for me to buy some fabulous green outfits to match it.
Robin W.
Newspaper Columnist,
East Hampton, NY

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Many thanks for the gorgeous floral purse. Let's talk soon about a party. All the very best,
Cindy T.
Creative Director, Charleston, SC

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Thanks for being so prompt with sending my lovely fuchsia rose handbag. It arrived Saturday and all was intact. I'm keeping it wrapped so it will travel well. I also bought the most perfect shoes to go with it, so I'm set. Thanks again.
Suzanne M.
Account Manager, Chicago, ILL

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Just wanted to let you know that the evening bag arrived this afternoon and it is very lovely. I will think of you everytime that I wear it.
Lauren S.
Professor of Music and Singer, NY, NY

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Dear Diary,
She left me at home today...very bored And, I saw she was wearing black(again!). I definitely could have gone along(major pout). Tomorrow she takes me to the Mayor's Prayer Breakfast! 7AM, but...I'll be able to show off for hundreds...YES! I am definitely not a shrinking violet. Then, dinner with a so-so date, perhaps I'll get to tag along. Stay tuned for my journey....The Red Rose Bag

Melinda Lee
Editor-at-Large, Balance Magazine
Creator and Founder of Spoga
Fort Lauderdale, FL

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I took the time to open your website and WOW. I hope your business grows with leaps and bounds with this exposure. I have a few friends who crave designer bags and I think yours are better than any of the ones I have seen them carry.
Beth A.
Accountant, Philadelphia, PA

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Really like your fabrics and designs....quite unique.I look forward to receiving the purse and the compliments I'm sure to get while carrying it.
Gloria U.
Bank Vice President, Santa Fe, NM

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Yep, there's new competition for the attention of an admiring crowd... a hot white rose! Can't wait to take it out on the town! I love the handle versus long strap although that is still an option! I do want to buy two red roses as gifts...one for Mom for Mother's Day and one for another dear friend! I'll go on the website to do that!
Melinda Lee
Editor-at- Large, Balance Magazine
Creator and Founder of Spoga
Fort Lauderdale, FL

•

What a beautiful elegant purse!
It brightened my evening out with friends. Now, they are fans of Palm Beach Purses-New York fans
Michelle Leishman
Co-Owner Deli-Dog Cafe & Catering
Jupiter, FL

•

I'm so glad Jennifer had the black one among the purses she bought from you at the Tower Club. Unfortunately, I was getting a cup of coffee when she arrived; and by the time I returned to my desk-- I couldn't have been away from it for more than 3 minutes--one of our co-workers had bought it. What a disappointment-- it was exactly what I'd been looking for. I'm absolutely delighted I was able to go online and buy one.
Lorie W.
Computer Programer,
Fort Lauderdale, FL